
State Farm® Insurance Agent Shane Ennis
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alex Pascal
May 5, 2025
"I had a frustrating experience in the past with this State Farm agency—emails went unanswered, updates weren’t made as promised, and I had trouble reaching anyone by phone. It felt like the support disappeared after the policy was made. However, I recently received a call from Shane, and I truly want to recognize the effort he made to turn things around. He personally followed up on my issue, made sure my request was fulfilled, and kept the communication clear and timely throughout the process. I'm genuinely grateful for the support I received from Shane. It meant a lot to feel heard and helped. Thank you for showing what it really means to be "like a good neighbor." I definitely recommend reaching out to him if you're looking for someone who will take your concerns seriously and follow through."
"Alex, thank you very much for taking the time to let me ask questions and figure out where things got missed. I always want to be honest with our customers even when mistakes have been made. As a small business owner, I always want to learn and get better when possible. It is greatly appreciated when a customer like you is willing to have an honest conversation with constructive feedback. I look forward to continuing as your personal State Farm Agent! Sincerely, Shane"
Dennis Folk
October 24, 2024
"Shane is very personable and always goes above and beyond. He's honest, knowledgable and above all else, puts the customers needs ahead of anyone else's. I highly recommend Shane Ennis at State Farm."
"Hi Dennis, thank you for the very nice complements. I'm very fortunate to have the support of a fantastic staff and customers like yourself. I hope you have a great winter and get to spend lots of time with your family! Sincerely, Shane"
Mel V
November 6, 2023
"I love this staff in this office. I have been with state Farm for years now and they never disappoint. My agent James is amazing and has always been. He goes above and beyond to make sure you are informed and comfortable with your policy choices. He is friendly, professional and really does care about your well being as well. I recommend this office and give them 100/100."
"Hi Mel, I very much appreciate your nice review. James is fantastic and reviews like this remind me how grateful I am to have such a competent team. We're always here to help and my cell phone is always available for customers outside normal business hours. Sincerely, Shane"
Becky Donkersley
June 30, 2023
"Shane and his staff are amazing. We are long term State Farm customers for 47 years. Always have been professional, kind and super attentive to our needs! Great service, great team, great insurance! Highly recommend them. Brian and Becky Donkersley Onalaska. WA."
"Thank you for the Kind words Becky! I am very proud of the staff and customers I get to work with:) "
Robert Crabtree
March 31, 2023
"Brandy saved us 600 a month. Great service, prompt responses and friendly. Great experience and no worries switching insurances after 14 years."
"Brandi is fantastic! Really appreciate you sharing your experience and the five stars! Sincerely, Shane"
Tima
January 29, 2023
"My family and I have been customers for years. The office has always been respectful and informative. Shane is very attentive to his customers and is knowledgeable of services offered by State Farm. We have multiple coverages with this office including life insurance. I recommend this office for all of your insurance needs as a whole!"
"Thank you for the nice words! You know we always enjoy a visit from you and Justin into our office! It makes a positive difference in this insurance world when we get to interact with customers like you:) Sincerely, Shane"
otis embree
June 15, 2022
"Brandi bundled my Home owner's and full coverage Auto insurance at a great price. I received a quote by email just minutes after we spoke on the phone. She was easy to understand and explain my best interests and coverage options. What a relief after dealing with the dumpster fire at Progressive.🙂"
"Otis, I'm very happy to hear our team was able to take great care of you. Any time your available I'd be happy to meet and do a comprehensive review of all your policies and needs. Sincerely, Shane, State Farm Agent"
Nexcy
June 2, 2022
"Jazmin Collins provides outstanding service and is highly recommended! Whichever issue we had was always followed up on and resolved."
"Nexcy, I really appreciate your nice words and will make sure this is passed along to Jazmin as well! My team or myself are always ready to answer any questions and you can reach me on my cell if you're ever in an insurance pickle in the evening or weekends. Sincerely, Shane Ennis - Your State Farm Agent"
Zee's Account
May 4, 2022
"Jazmin helped me through text message, email, and via phone call. She was easy to communicate with and made everything easy to understand. She also went out of her way to inform me of ways to improve my auto insurance coverage by only increasing my monthly payment by a few dollars. I'm very impressed with her customer service, as well as State Farm's commitment to calling me back 6 months after our last phone call (as I had requested.) I'm happy to say I switched over from my other auto insurance provider today, saved hundreds of dollars, and tripled my coverage because of Jazmin's good interaction with me."
Cameron Johnson
March 24, 2022
"I have multiple policies with Shane and him and his staff have always exceeded my expectations."
James Sharon
February 24, 2022
"Brandie was extremely helpful with returning my calls and getting me setup for business insurance. I greatly appreciate the prompt and friendly service! She called me back with new information if she did not know the answer or had to get clarification. She got me a great rate and also going to try and get me a quote for my personal insurance to see if she can save me more money. Fantastic Service!!!"
"James, I really appreciate your comments and will make sure to let Brandi know as well! I always want our team to do our best, tell the truth, and find answers for customers when we don't know right away. Have a great Thursday! Sincerely, Shane"
Jessica Armstrong
July 12, 2021
"Brandi was great! Followed up, explained things clearly, helped me find a plan that was right for our needs! Very happy!"
"Thank you! Brandi is fantastic and I hope our office continues to provide exceptional service moving forward! Sincerely, Shane"
Robert Shawn Clancy
February 26, 2021
"Brandi was awesome to deal with in all areas. She worked to get a competitive quote. She followed up and answered all my skeptical questions. She is the reason I made the change. Great Customer Service!! If you need insurance in the Puget Sound area this is the place to go if you want to be able to actually talk to people."